Bradley Corporation has announced the promotion of Latisha Rathell to Director of Customer Service.

Rathell brings over 20 years of experience in financial and business analysis, reporting, project management and contract performance management roles. She brings a diverse background in regulatory, service, product surveillance, as well as customer service leadership.

Prior to joining Bradley in 2020 as product compliance analyst, Rathell worked in various leadership roles at General Electric.

“Latisha brings strong leadership experience, dedication to change management and business acumen to the Bradley customer service team,” says Jim Johnston, vice president of manufacturing, Bradley Corporation. “Over the past two years she has managed a number of process improvements in support of our corporate growth strategy.”

Rathell earned her MBA from Keller Graduate School of Management, and earned her Bachelor’s degree in Business Management from Cardinal Stritch University.