Co-Founder and former CEO of Service Roundtable, Matt Michel continues to contribute his knowledge and expertise to the industry.

Matt Michel

A Recipe For Processes

Businesses can be people centric or process centric. When they are people centric, chaos ensues every time a key person leaves. They next person is likely to do everything different. By contrast, the process centric business does things the same proven and re- fined way.

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Grow or Die

Grow or Die By Matt Michel If you are not growing, you are either stagnating or dying. Here are...

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